A patient-facing website for one of Erie's leading outpatient surgery centers — designed to reduce anxiety, answer questions before patients have to ask, and cut the volume of pre-op phone calls to the front desk.
Surgery is anxiety-inducing. The website's job is to make sure patients arrive informed, prepared, and confident — without a phone call.
Pre-surgery checklists, what-to-expect guides, and downloadable forms. Everything patients need before their procedure, in one place.
Detailed pages for each procedure type — recovery timelines, preparation steps, and what to bring. Patients stop calling to ask the basics.
Secure portal integration so patients can view health records and surgery details without contacting the front desk.
Simple, secure payment processing. Pay balances, set up payment plans, view statements — no phone required.
Searchable listing of surgeons with credentials, specialties, and contact information. Patients find their provider in seconds.
Built with healthcare security requirements at the foundation. Patient privacy protected at every layer.
We wanted patients to show up ready — not anxious. The site does the pre-op counseling we used to do by phone.
Administrator — UPMC Hamot Surgery Center
Fifteen minutes. We'll show you what the right site would look like for your practice.
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